So today, I ended up getting a new BlackBerry Curve. I’ve only had mine 4 months. Let me first start by saying, i don’t really see this as a huge flaw or warning sign that there are problems with the Curve. I love my Curve and think this is just a fluke accident.
Now let’s get into the story.
As I mentioned earlier, I ended up having problems with my BlackBerry today. It started this morning. Before Coco and I headed out for breakfast and to Verizon to have her phone looked at (hers encountered a liquid spill on Saturday), I decided to finally download the navigation update Sprint has been informing me of. After the update downloaded it wanted to reboot to install, which is normal. After the reboot I got an error that said “App error 200″ and prompted me to retry. Retry simply reboots the phone again. It kept failing. After several attempts to turn off the phone, turn back on, pull the battery out, and so forth, it got to the point where it wouldn’t even turn off. Now I was without a phone. This is almost a matter of life or death.
I dropped it off at Sprint and they said it would be two hours so I went off with Coco to Verizon and to get her rental car. It had been a couple hours by the time this was finished so I headed back to Sprint. As they are bringing out the bin with my phone in it, I notice a new phone box. I also notice my phone with the same white error screen being displayed.
I couldn’t help but laugh. That’s one f’ed up navigation install. I asked the representative what happened. She said that they weren’t unable to fix the error message so they have to give me a new phone. We were both giggling at the fact that this happened over an app install, and one that was a sprint app at that.
I lost all my pics, including my wallpapers and my ones from All-Star Weekend. I also lost my ringtones. However, I have updated software and firmware on my new phone so that is definitely a bonus. I didn’t have to install Google Maps myself and now I have a 2nd navigation app if needed. I was able to install most of my apps I had before by the time I got home. I’ve changed most of the settings and have downloaded new wallpaper. The only thing I have left is custom ringtones and I’m sure that will happen in time.
I’m glad I have my phone back. I also find this whole incident incredibly ridiculous.